Resume

Quality Assurance / Web Developer

PROFILE

Competent Quality Assurance Analyst with seven years of QA software testing experience and web development. Solid technical, analytical and problem solving skills. Collaborates closely with developers and designers. Delivers thorough QA testing reports that determine product quality and release readiness. Write step by step test plans for whole system to ensure system functions as expected.

SKILLS SUMMARY

  • Document software defects using bug tracking system and report defects involving program functionality, output, online screen and content to software developers
  • QA tester  developing and implementing  test plans, test cases and test processes fueling, swift corrective actions
  • Agile methodologies and monitoring tools; and cross-platform skills in Windows, Linux and Unix
  • Handle and resolve critical quality problems using research abilities.
  • Assess QA performance – Retrieve and analyze QA information to identify root causes of performance gaps and other QA problems
  • Review and modify quality assurance programs
  • Test Strategies and Coverages;  Test Plans, Cases, Processes and  Documentation
  • Regression and Negative Testing , UI and Compatibility Testing, Defect/Bug Tracking

WORK EXPERIENCE

Quality Assurance Analyst  2008 – Present

Ayogo Health, Vancouver, B.C.

  • Lead company testing and providing customer support for social games and applications on Facebook,  iOS and Android devices
  • Oversee quality-assurance testing for software and systems development projects
  • Identifying software bugs/flaws and their causes;  recommended fixes
  • Mentor new intern on software testing

Web Engineer  2014 – 2015

The Redezignist, Coquitlam, B.C.

  • Developed several websites running WordPress
  • Performed manual testing and created bug reports for internal projects

Quality Assurance Technician  2007 – 2008

Kinzin, Vancouver, B.C.

  • Worked under the QA lead, testing kinzin.com and Kinzin’s Facebook apps “Are You Normal?” and “These Are My Kids”.

Photo Restoration  2005 – 2007

Various Clients, Vancouver, B.C.

  • Digitally restored old photos, using Paint Shop Pro X.
  • Removed cracks and scratches, color correction, replaced missing sections.

Computer Trouble Shooting and Repair  2003 – 2006

Various Clients, Vancouver, B.C.

  • Home based business, fixing hardware and software issues.

VOLUNTEER WORK

Executive Committee President  2011 – Present

Greater Vancouver Chapter of Muscular Dystrophy Canada, Vancouver, B.C.

  • Chaired monthly chapter meetings.
  • Helped organize and run events for fundraising and raising awareness for neuromuscular disorders.
  • Gave presentations, using slideshows interactive games to teach children and teachers about Muscular Dystrophy and living with a disability.

Chief Advocacy Officer  2011 – Present

Komodo OpenLab, Toronto Ont.

  • Encouraged software developers and technology companies to make their products more accessible for people with mobility impairments.

Computer Tutor (Volunteer)  1996 – 1997

False Creek Residence, Vancouver, B.C.

  • Taught physically disabled individuals word processing, email, general computer skills.

Computer Skills Instructor (Volunteer)  1996 – 1997

Neil Squire Society, Vancouver, B.C.

  • Taught physically disabled and elderly individuals general computer skills and helping them become more comfortable with computers.

EDUCATION

Applied Web Development Certificate BCIT, Vancouver, BC 2010 – 2014

Information Technology Specialist Certificate Vancouver Community College, Vancouver, BC 2007

Webpage Design Certificate Vancouver Community College, Vancouver, BC 2006

General Arts Langara College, Vancouver, BC 2001 – 2004

AutoCAD Certificate North Island College, Port Alberni, BC 1993 – 1994